If people don’t like you, you probably shouldn’t be in the hospitality business. We’ve done well over the last 40 years because we treat folks the way we like being treated. So we’re not losing any sleep. (And neither are our customers.)
Our customers deserve a good night’s rest. Our property employees deserve to be rewarded for great work. Our executives deserve more family time and less overtime. At TWH, we have a culture of caring that, frankly, every operator should have. After all, hospitality’s the name of the game.
Epic rooms. 32 inch HDTVs with free premium channels. Heated pools and spas. Luxurious bedding packages. All you need are your kids and your better half, and you’ll be saying, “TWH property, sweet TWH property.”
And because we manage more than 30 properties throughout the country, you hear people say, “Welcome!”, a lot – from Charlotte to Tucson.
Laundry service. Room service. Any-kind-of-service service. We go to great lengths to make sure a guest has a great stay. Rest assured.
When a company’s entrepreneurial spirit is extended to every employee, it’s a lot easier to get up to go to work. That’s because you have a day ahead of you where anything’s possible. Where you’re gonna be rewarded for your hard work instead of feeling like a cog. So carpe de-morning.
Treating employees like family has always been a part of the culture created by Gene, our founder. In fact, it’s not uncommon to see Gene’s wife Nancy at our headquarters. She still oversees the interior design of all of our hotels. Thanks, Mom.
When guests like staying with you, word spreads. And so do your locations. That’s why we’re aggressively expanding throughout the Southwest. We believe guests deserve a little R&R, no matter where they are traveling. Hear what we’re saying?